A robust device lifecycle strategy can ensure you're maximising investment in technology and delivering optimal efficiency to support productivity across your workforce.

What is Device Lifecycle Management?

Device Lifecycle Management refers to the process of managing the complete lifecycle of a device, from procurement right through to recycling or asset disposal. It includes all activities related to the phases such as planning, procurement, deployment, maintenance, redeployment and retirement.

The Importance of Device Lifecycle Management

Device Lifecycle Management is essential in ensuring that IT assets are kept secure, compliant and up-to-date with relevant regulations. It's critical in the new way of working to support hybrid or remote working strategies, but the process can create challenges for businesses.

Device lifecycle management involves several stakeholders (IT Teams, Finance and Procurement, HR, etc.). This cross-departmental responsibility complicates the process, with many non-technical responsibilities falling on internal IT professionals to pick up.

What are the common challenges associated with device lifecycle management?

Managing a diverse fleet of devices

Organisations may have various devices, including desktops, laptops, and tablets, each with different requirements and capabilities. Managing such a diverse fleet can be complex and time-consuming if there isn't a robust asset management process in place.

Ensuring compliance with laws and regulations

Organisations must comply with various laws and regulations in their different regions, and it can be challenging to develop processes and enforce policies across devices.

Managing device security

Making sure critical updates are pushed out and kept up-to-date is essential for ensuring devices are compliant. Doing this well means utilising a cloud-based endpoint management solution like Microsoft Intune.

Maximising investment

The initial cost of devices can be a huge investment for businesses, the ROI for this investment is affected by keeping devices in use and ensuring remote equipment retrievals are successful. Both can be challenging in a hybrid working model.

Keeping up with technological change

The technology landscape is constantly evolving, and IT managers must keep up with these changes to ensure that the organisation's devices are current and effective.

Benefits of Device Lifecycle Management

A robust DLM brings a wealth of benefits for business, from device continuity to flexibility. Here are some of the key benefits of implementing device lifecycle management:

Improved logistics, tracking and inventory management

With a dedicated service, you can streamline deliveries and collections of devices whilst feeling confident stock levels and inventory are being monitored.

Improved security measures

Having devices properly configured, with security updates and patching reporting and alerts is essential to keeping your fleet of devices continually compliant. Utilising tools like Microsoft Intune can help automate this process, and enhance security by enforcing security policies across all devices and features like conditional access.

Improved productivity with reduced downtime

Having employees hit the ground running with a device that has minimal set-up time, fully provisioned to their job role sets them off on the best possible path to productivity. Having a continual maintenance program in place supported by advanced replacement of ensures optimal productivity.

Learn more about our End User Computing Services and how Jungle can help support your EUC strategy development.

Managed End User Computing

Device Lifecycle Management Service explained in 90 seconds

Hybrid working has changed the way your client devices are purchased, imaged and delivered. Our managed end-user compute services were designed to promote a great user experience to your most important asset; your employees, wherever they work from.